FREQUENTLY ASKED
QUESTIONS

Here are a few of our most commonly asked questions. If you don’t see your question addressed below, please reach out to our team and we’ll get back to you as soon as possible. You can reach us at 1507513469 or [email protected]

Product & Usage

Who are football gloves suitable for?

Beginners (training gloves), wide receivers (competition-level), defensive backs (specialized).

What scenarios are football gloves used for?

Training, pro/college/amateur games, dry/rainy/sweaty conditions.

Do football glove sets include accessories?

Gloves only; accessories (if any) vary by model.

Product Care

How should I wash my football gloves?

Most of our gloves are machine washable and dryable. We actually recommend washing them regularly, which will clean the C-TACK®and continually restore the grip. Machine wash on cold water cycle with non-bleach detergent. To remove odor, we suggest washing with a tablet of anti-bacterial denture cleanser.

How can I restore the grip on my football gloves?

During a practice or game, simply wipe them down with a damp cloth or moisture to clean the dirt and the grip will be restored. After games and practices most football gloves you can machine wash which is the best way to clean your gloves and restore the grip.

How will football gloves perform in wet or cold weather?

C-TACK® performs well in all weather conditions, including wet and cold weather. The key is not to have surface water build up. So, if it is raining hard, shake the surface water off the gloves. If your gloves get muddy, wipe them down to clean for the grip to be restored. In cold weather, C-TACK® performs well ‚ it will not harden.

What is C-TACK® performance grip material?

C-TACK® Performance Grip Material is the only one where the grip is part of the material. This innovation not only creates a strong grip, but a grip that is self-restoring and performs in all weather conditions. When your football gloves get dirty, simply machine wash or wipe down with a damp towel and your grip will be restored.

Performance & Compatibility

How’s grip & fit adjustment?

Anti-slip rubber/silicone, Velcro + elastic wrist (double reinforcement for competition).

What materials boost durability & flexibility?

Soft material (training), wear-resistant canvas (defensive backs), stitch-free palm (competition).

Are there position-specific designs?

Wide receivers: fingertip space, NFL-compliant. Defensive backs: short fingertips, wrist support.

What gear is compatible?

NFL-standard footballs, jerseys; fits position-specific movements.

Ordering & Payment

What payment methods do you accept?

You can pay securely through your PayPal account at checkout. Simply select the PayPal option and log in to complete the payment. After your purchase, you’ll receive a confirmation email from both PayPal and our store. If you encounter any issues or need to provide additional details, please contact us immediately at [email protected] with your order number, payment amount, and PayPal transaction ID.​

Do the prices include VAT or shipping costs?

Prices on our website do not include any applicableVAT, customs duties, or import taxes. These fees are the responsibility of the customer and are determined by your local customs authorities upon arrival.

Shipping & Delivery

How long will it take to receive my order?

The time it takes for our customers to receive an order depends entirely on the locale, the shipping method chosen and the date the order was made. We advise customers to take a look at our Shipping Terms page, this contains a breakdown of our shipping methods and how long each will take to deliver the product to you.

Please be aware that the stated delivery times, although often accurate, do vary depending on delays within the postal system. Any delays that occur during transit are entirely down to the postal service in charge of delivering the parcel.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's journey. You can also log in to your account to view order status.

Returns & Warranty

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging.  We cannot accept returns on used football gloves for safety reasons. Initiate a return by [email protected] our support team.

My football gloves arrived damaged. What should I do?

We rigorously quality-check all products, but defects can rarely happen. Please contact our After-Sales Support team immediately at [email protected] with your order number and photos of the issue. We will swiftly send a replacement or provide a refund.

OTHER QUESTIONS?

Have a question we didn't answer here? Reach out to our team and we'll get back to you as soon as we can!

Please email us at [email protected] for all other questions.